It’s the Constitution, stupid!

Sep 03

I frequently get into arguments about politics.  I’ve been interested in politics since the 1988 presidential election.  I missed being old enough to vote that year by one day!  The day after election day was my 18th birthday.  If I had been able to vote, I would have cast my first vote for George H. W. Bush.  I had grown to love Ronald Reagan during his time in office, and it just seemed right to elect his vice president to succeed him.  While some of my beliefs, and values could be regarded as by some people as “liberal”, I place myself into the conservative, and libertarian categories.

Most people are unaware that the U.S. Constitution is actually a very unique document.  Most of the other democracies in the world do not have a formal, written social contract.  In the UK for instance, they have several documents that codify the rights of the people, mostly the noble classes, which were written several hundred years ago.  The U.S. Constitution was written to ensure limited government, and to protect individual rights.  Although it has not always been applied to all of the people, the Constitution has protected the people of the United States from tyranny for over 200 years.  Now, the Constitution itself is under attack from those who have sworn to uphold, and protect it.

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Is Apple testing Mac OS X 10.7?

Aug 08

*UPDATE: Upon further examination of my blog stats, I found reference to an Apple IP address.  It’s true.  Apple is indeed testing Mac OS X 10.7.  Hopefully, Apple will announce details of the new OS soon!

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A few days ago, I was checking the stats of my blog using a plugin called StatPress.  To my surprise, I found that one of the visitors of my blog was using Mac OS X 10.7, which has so far been unannounced by Apple.  Could someone at Apple be testing the next version of Mac OS X?  On further examination, I could not locate any reference to Apple’s IP address range (17.x.x.x) anywhere else in the web stats.  Therefore, the mysterious user of 10.7 must have been someone outside of Apple’s corporate network.

I was disappointed that we did not hear anything from Apple at the World Wide Developers Conference in June regarding the newest version of Mac OS X, which is obviously in development right now.  Hopefully, Apple will announce something soon.  One of the fun things about being a Mac user is that we always have the pleasure of looking forward to something new.

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Switching to Mac isn’t as hard as you think.

Jul 19

So you’ve decided to switch your business to Macs, and you’re wondering how to move over all of your data from Windows, and get everything else setup?  In this article, I will discuss some of the process, and show you that switching to the Mac isn’t as hard as you think.

Email, Contacts, and Calendars

These days, businesses can’t function without staying in touch with their customers, and keeping all of their employees on schedule, and organized.  Microsoft Outlook has served businesses very well, but there is no version yet available for the Mac.  Outlook holds email, contacts, and calendar data inside of one file, the PST file.  While you can move the PST file to the Mac, the Mac cannot read, or import the file.  Therefore, we must convert the data inside the PST into a form that is readable by the Mac.  There are many methods to make this conversion.  You need some type of conversion software to make your Outlook data compatible with the Mac.  Some of my favorites are Outlook To Mac, and two apps made by Mozilla — Thunderbird, and Sunbird.

Outlook To Mac (O2M) was created by a company called Little Machines.  O2M exports your email into mBox format, which is an open format.  Since the Mac also uses mBox to store email messages, your converted email can easily be imported onto your new Mac.  mBox is also used by many other mail clients such as Thunderbird, and Eudora.  O2M will convert your contacts to vCard, which can then be imported into Address Book on the Mac.  Calendars are exported by O2M into iCalendar, another open format.  The new iCalendar files can then be imported into iCal on the Mac.  If you choose instead to use Microsoft Entourage for email, contacts, and calendars, Entourage can also import your converted data.  Outlook To Mac costs only $10, but if you want a free option, there’s Mozilla Thunderbird.

Like Mail.app on the Mac, Thunderbird uses a variant of mBox to store email.  After you have installed Thunderbird onto your PC, you can then import your email and contacts into Thunderbird.  Once the import is complete, you will be able to export your contacts into LDIF.  Your emails are stored inside of the current user’s local application data in Windows.  Once you’ve moved the converted email to your Mac, all you have to do is import it into your email client of choice.  Address Book, on the Mac is able to import the contacts stored in the LDIF file created by Thunderbird.  Since Thunderbird does not handle calendars, you’ll need to import your Outlook calendars into Sunbird.  Once you’ve completed the calendar import into Sunbird, you can then export the calendar data into iCalendar format.

They key is to free all of your information from Outlook.  This process seems complicated, but it’s really not.

Word, Excel, Powerpoint, PDF, Music, Pictures

All of your files created in Microsoft Office, pictures, music, PDFs will just work.  Microsoft makes a great version of Office for the Mac.  It includes Word, Excel, Powerpoint, and Entourage.  If you’ve decided to abandon Microsoft altogether, Apple’s iWork suite of applications can open files created by Microsoft Office.  In addition, there are several office suites such as Neo Office, and Open Office, which will allow you to open, and create Word, and Excel documents.

Mac OS X already includes an application called Preview, which will open, and combine PDF documents, and even allow you to notate them.  Any document that can be printed can be exported to PDF on the Mac.  PDF exporting has been built into Mac OS X since day one.  There’s no need to purchase additional software to export documents to PDF, or to combine PDF files.

Since late 2003, Windows users have enjoyed using iTunes on their PCs.  If you’ve been using iTunes on your PC, moving your music to the Mac is simple.  All of the pictures on your PC can be easily imported into iPhoto on the Mac.  Both iTunes, and iPhoto are included on every Mac at no additional charge.

Setting up your all Mac office

Gone are the days when Windows ruled the business world.  Macs can serve all of your computing needs from basic office tasks to serving up files, websites, and email.  Accounting applications for the Mac have greatly improved over the last few years.  Intuit’s Quickbooks, and Quicken have finally achieved feature parity with the Windows versions.  There are even several point of sale applications available for the Mac.  The medical industry has several EMR (electronic medical records) options for the Mac.  MacPractice works really well for most types of medical practices.  Two months ago, I helped move an orthodontics practice from Windows to the Mac.  Their choice of EMR software was Tops Ortho.  Tops doesn’t require Mac OS X Server, which will save time, and money during setup, and the support team at Tops is awesome.  Law offices have been making the switch to Mac.  Recently, my colleagues from Kinetic Technology Group and I migrated two law firms to Mac.

Mac OS X Server includes a built in email server in addition to calendar server.  For a lot of small offices, Mac OS X Server’s built in messaging technologies work really well.  For businesses who need a messaging solution with more features, I recommend Kerio Connect from Kerio Technologies.  Like Exchange, Kerio Connect includes a robust email server, calendar server, and contacts server.  Kerio Connect is a great cross platform messaging solution.  It works seamlessly with Macs, Windows PCs, iPhone, and several other mobile devices.  Your email, calendars, and contacts stay synched between all of your devices, and computers.  Kerio Connect provides easy administration, and it is compatible with most smartphone platforms such as iPhone, Blackberry, Android, and Windows Mobile.  If your business continues to run Windows servers, Kerio Connect will integrate easily into Active Directory, so that all of your user accounts are available in Kerio.  If you need to migrate Exchange accounts to Kerio Connect, Kerio provides an Exchange migration tool which will transfer all of your user accounts, their email, contacts, and calendars directly into Kerio Connect.  Kerio Connect runs on Mac OS X Server, and Windows Server.  If your business intends to keep its Exchange server, your new Macs will be able to work with Exchange.

If you plan on keeping some Windows PCs, or servers, have no fear.  Macs, and Windows PCs get along quite well on the same network.  Macs can use file, print, email, and web services hosted by Windows servers, and Windows PCs can do the same with Mac servers.

While the transition from Windows to the Mac isn’t as difficult as you might have believed, there are thousands of Apple Consultants around the U.S. who can assist you.  Apple Consultants are independent contractors who are Apple certified.  Their skills range from setting up home, or small office networks to enterprise level deployments.  They’re fanatical about Apple technology, and they will always try to find the best solutions for their customers.  If you have questions about moving to the Mac, feel free to contact me.

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It doesn’t matter what Apple says. People will still complain.

Jul 07

[Update] 7/17/2010

Last night, I watched Apple’s press conference.  Since I never actually had a problem with my iPhone 4, I’m very happy with Apple’s response to “antennagate”.  Even if I did have a problem, I would still appreciate their actions.  I’ve been reading several blogs this afternoon, and my point still stands…  It doesn’t matter what Apple does, or says.  People will still complain.  The bloggers who have jumped all over this non-issue should be ashamed of themselves, especially the Apple related blogs.  Apple is bread and butter for a lot of people such as myself, and for a lot of professional bloggers.  I’ve been an Apple customer for over 20 years, and I know of no other tech company who treats its customers better than Apple.  While Apple does make mistakes, and they sometimes take a long time to admit those mistakes, they always make things right.  I think it’s time for these hack bloggers to shut the hell up, and move on!  Get your advertising revenue by attacking a company that deserves it.

I’ve been using my new iPhone 4 for almost two weeks.  For the first week, I used my iPhone without any kind of case.  It wasn’t until this past Thursday morning that I was able to purchase an iPhone Bumper so that I could use my iPhone without the constant fear of it slipping out of my hand.  I have experienced far less dropped calls than with the previous iPhone.  Unfortunately for AT&T customers in Dallas/Fort Worth, there are several areas of poor coverage all over the city.  I have identified at least three specific locations where I have experienced consistent dropped calls almost on a daily basis.  For almost four years, I have called into AT&T to report these locations in the hope that these issues would someday be fixed.  Since upgrading to iPhone 4, my dropped calls in these problem areas have been reduced.  In one of the locations, the dropped calls have stopped altogether.

Although I believe that Apple should have taken more time to respond, they have responded to reports of poor reception by claiming that this is mainly a software issue with the way that the new iPhone displays signal strength.  They have promised a fix that will be issued soon.  Within hours of Apple’s latest statement, the blogosphere was full of more complaints from users who allege that they have experienced a lot of reception issues with the new iPhone.  After reading some of them, I was forced to conclude that it doesn’t matter what Apple says.  People will still find a way to complain.  After working for Apple for over four and a half years, and using Apple products for over twenty years, I have concluded that Apple will never be able to completely satisfy their critics.  If Apple announced today that they would begin to bundle a bumper with each iPhone, there would still be complaints.  Apple could issue store credits to customers who bought the new iPhone, but the complaints would continue.  It’s a no-win situation.

No Apple product that I have ever owned has been 100% perfect.  My last MacBook Pro was plagued with several hardware issues.  Last year, Apple replaced it.  I didn’t have to complain on my blog.  I didn’t post my complaints on any Apple related websites.  I didn’t try to sue Apple.  I simply called AppleCare, and voiced my dissatisfaction with the quality of my laptop.  When I requested a replacement, my complaint was forwarded to Apple’s customer relations department who agreed to replace my computer.  The whole process took about 3 days.  Apple takes care of its customers when they have problems.  Whining and complaining on every website on the Internet only makes the problem worse.  I know eight people (including myself) who have an iPhone 4.  None of us have had significant reception issues with our new iPhones.  In fact, we’ve all had BETTER reception just as Apple promised.

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